Our Certificates Courses

Our certificate level courses are aimed providing students with the

relevant qualifications necessary to the workforce.

Our Certificates

Our certificate level courses are aimed providing students with the  relevant qualifications necessary to the workforce.

ENQUIRE NOW

We offer certificates in both business services and early childhood education, that teach you the key fundamental skills that you can apply right away. No matter how old you are, you can always update your skills to further enhance your knowledge in the workforce. 

Foundation and Workplace Skills

Foundation Skills and Workplace Skills training helps young people and job seekers build essential skills—reading, writing, numeracy, communication, and digital literacy—plus practical workplace abilities like teamwork, time management, and customer service. These courses boost confidence, job readiness, and adaptability, opening pathways to further training and career success.

  • FSK10219 Certificate I in Skills for Vocational Pathways

    A nationally recognised course designed to help learners build core reading, writing, numeracy, learning and communication skills. Ideal for those preparing for further study, entry-level employment, or looking to improve their workplace readiness. Flexible delivery with supportive trainers. No formal entry requirements. Graduates can progress to further study or employment pathways.

    More Information
  • FSK20119 Certificate II in Skills for Work and Vocational Pathways

    A nationally recognised qualification designed to help learners build the essential skills needed to succeed in further training or employment.

    This course develops practical reading, writing, numeracy, digital technology and communication skills for the workplace. It also helps learners strengthen their confidence, problem-solving and teamwork abilities — key skills that employers value.


    More Info
  • BSB20120 Certificate II in Workplace Skills

    The Certificate II in Workplace Skills is a nationally recognised qualification designed to equip learners with essential skills for office studies.

    This course is ideal for individuals seeking to develop foundational knowledge and practical abilities to pursue employment or further study in the local government administration sector.


    More Information

Business and Management

Our Business Skills courses (Certificate III to Diploma) equip you with practical, nationally recognised qualifications. Build skills in business operations, communication, customer service, leadership, and digital technologies. Ideal for school leavers, career changers, small business owners, and those seeking leadership roles. Flexible delivery and supportive trainers help you advance your career or continue to further study.


  • BSB30120 Certificate III in Business

    The BSB30120 Certificate III in Business is a nationally recognised qualification that equips individuals with essential business skills. Ideal for those starting their careers or seeking to formalise existing experience, this course covers key areas such as communication, teamwork, digital literacy, and customer service. Graduates can pursue various administrative roles across industries like retail, health, education, and government. Flexible learning options make it suitable for diverse learners aiming to thrive in modern business environments.

    More Information
  • BSB40120 Certificate IV in Business

    The BSB40120 Certificate IV in Business is designed for individuals looking to advance their career in business services or step into supervisory, administrative, or office coordination roles. This nationally recognised qualification builds a strong foundation in business operations, communication, problem-solving, and team leadership.

    More Info
  • BSB50120 Diploma of Business

    The Diploma of Business is a nationally recognised qualification designed to equip learners with essential skills for business and management.

    This course is ideal for individuals seeking to develop foundational knowledge and practical abilities to pursue employment or further study in the public administration sector.



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Community Services and Health

Our Community Services and Health courses provide the skills and knowledge to support others in aged care, disability, early childhood, and community settings. Gain practical, nationally recognised qualifications to build a rewarding career making a real difference in people’s lives. Flexible delivery and experienced trainers help you succeed in this vital and growing sector.



  • CHC30121 Certificate III in Early Childhood Education and Care

    The Certificate III in Early Childhood Education and Care is a nationally recognised qualification designed to equip learners with essential skills for teacher education.

    This course is ideal for individuals seeking to develop foundational knowledge and practical abilities to pursue employment or further study in the community services sector.


    More Information
  • CHC50121 Diploma of Early Childhood Education and Care

    Develop advanced skills to lead and support children’s learning in early childhood settings. This qualification is designed for educators responsible for developing, implementing, and managing programs that meet the requirements of an approved learning framework. Graduates are prepared to take on leadership roles, mentor others, and ensure compliance with regulations and standards in childcare environments.

    More Info

iNFORMATION TECHNOLOGY AND DIGITAL SKILLS

Our Information Technology and Digital Skills courses help you build practical, job-ready skills for today’s digital world. Learn to use business software, manage digital information, enhance cybersecurity awareness, and support IT systems—perfect for beginners through to those pursuing IT careers.

  • BSB30120 Certificate III in Business

    The BSB30120 Certificate III in Business is a nationally recognised qualification that equips individuals with essential business skills. Ideal for those starting their careers or seeking to formalise existing experience, this course covers key areas such as communication, teamwork, digital literacy, and customer service. Graduates can pursue various administrative roles across industries like retail, health, education, and government. Flexible learning options make it suitable for diverse learners aiming to thrive in modern business environments.

    More Information
  • BSB40120 Certificate IV in Business

    The BSB40120 Certificate IV in Business is designed for individuals looking to advance their career in business services or step into supervisory, administrative, or office coordination roles. This nationally recognised qualification builds a strong foundation in business operations, communication, problem-solving, and team leadership.

    More Info
  • BSB50120 Diploma of Business

    The Diploma of Business is a nationally recognised qualification designed to equip learners with essential skills for business and management.

    This course is ideal for individuals seeking to develop foundational knowledge and practical abilities to pursue employment or further study in the public administration sector.



    More Information

Vocational Pathway Courses

FSK10219

Certificate I in Skills for Vocational Pathways

A nationally recognised course designed to help learners build core reading, writing, numeracy, learning and communication skills. Ideal for those preparing for further study, entry-level employment, or looking to improve their workplace readiness. Flexible delivery with supportive trainers. No formal entry requirements. Graduates can progress to further study or employment pathways.

outcomes:

This course will equip you with essential skills to feel more confident at work or when applying for further study. You'll improve your reading, writing and maths, and learn how to use digital tools, complete forms, and work well with others — all in a supportive and practical environment.

subjects:

FSKLRG008 – Use simple strategies for work-related learning

FSKDIG001 – Use digital technology for short and basic workplace tasks

FSKLRG007 – Use strategies to identify job opportunities

FSKLRG004 – Use short and simple strategies for work-related learning

FSKRDG004 – Read and respond to short and simple workplace information

FSKRDG006 – Read and respond to simple informal workplace texts

FSKRDG008 – Read and respond to information in routine visual and graphic texts

FSKWTG003 – Write short and simple workplace information

FSKWTG005 – Write simple workplace formatted texts

BSBTEC201 – Use business software applications

BSBSUS211 – Participate in sustainable work practices


DELIVER MODE

Flexible delivery – study online at your own pace with support from experienced trainers via Moodle and Zoom.

DURATION

3 - 6 Months

Entry Requirements / Prerequisites

No formal prerequisites required. Minimum age: 15 years. Basic literacy and digital skills are recommended.

CAREER PATHWAYS

After finishing this course, many students move into entry-level jobs, go on to further study, or get more involved in their community.

Course Fees

From $500 full course. 


FSK10219 Online Enrolment Form FSK10219 Course Guide
Certificate II in Workplace Skills

FSK20119

Certificate II in Skills for Work and Vocational Pathways

The FSK20119 Certificate II in Skills for Work and Vocational Pathways is a nationally recognised qualification designed to develop foundation skills in reading, writing, oral communication, digital literacy, and numeracy. It provides learners with the essential skills required to successfully participate in vocational training and enter the workforce. This qualification is suitable for individuals seeking to build confidence, improve their employability, and prepare for further education or employment pathways.

outcomes

This course will help you build the skills and confidence you need to take the next step into work or further study. You'll improve your reading, writing and maths, learn how to use digital technology, fill out everyday forms, and communicate effectively with others — all in a supportive, beginner-friendly environment.

subjects

BSBPEF101 – Plan and prepare for work readiness

FSKLRG011 – Use routine strategies for work-related learning

FSKLRG010 – Use routine strategies for career planning

FSKLRG018 – Develop a plan to organise routine workplace tasks

FSKDIG002 – Use digital technology for routine workplace tasks

BSBTEC201 – Use business software applications

FSKDIG003 – Use digital technology for non-routine workplace tasks

FSKWTG009 – Write routine workplace texts

FSKOCM007 – Interact effectively with others at work

FSKNUM009 – Use familiar formal and informal oral mathematical language to solve problems

FSKNUM014 – Calculate with whole numbers and familiar fractions, decimals and percentages for work

FSKNUM015 – Estimate, measure and calculate with routine metric measurements for work

FSKNUM016 – Locate and use basic statistical information

BSBOPS203 – Deliver a service to customers

DELIVERY MODE

Flexible delivery – study online at your own pace with support from experienced trainers via Moodle and Zoom.

DURATION

6-12 Months

Entry Requirements / Prerequisites

No formal prerequisites required. Minimum age: 15 years. Basic literacy and digital skills are recommended.

CAREER PATHWAYS

This course provides a strong foundation for those seeking an alternative to the RoSA. Graduates often progress into entry-level employment, vocational training pathways, or further study in areas such as business, community services, or technology. It also supports greater confidence and participation in everyday work and community settings.

Course Fees

From $650 full course. 


FSK20119 Online Enrolment Form FSK20119 Course Guide
Certificate II in Workplace Skills

BSB20120

CERTIFICATE II IN WORKPLACE SKILLS

The BSB20120 Certificate II in Workplace Skills is designed for individuals who are preparing to enter the workforce or are looking to develop essential workplace skills.

This qualification provides a foundation in performing basic clerical, operational, and administrative tasks across a range of business and workplace environments.

It is ideal for learners with little or no previous employment experience, and for those seeking to build skills in communication, teamwork, digital technology, and workplace organisation.

Graduates typically carry out routine tasks under direct supervision, using a range of basic practical skills and fundamental operational knowledge to contribute effectively in the workplace.


outcomes

This qualification prepares learners for a range of entry-level roles in business and workplace environments. Graduates may pursue opportunities in administration, customer service, retail, or reception. It also provides a pathway to further study in business, leadership, or digital technology. Students gain confidence in using workplace documents, communicating effectively, and completing practical tasks in an office or team-based setting.

subjects

BSBCMM211 Apply communication skills

BSBOPS201 Work effectively in business environments

BSBPEF202 Plan and apply time management

BSBSUS211 Participate in sustainable work practices

BSBWHS211 Contribute to the health and safety of self and others

BSBTEC101 Operate digital devices

BSBPEF201 Support personal wellbeing in the workplace

BSBTEC201 Use business software applications

BSBTEC202 Use digital technologies to communicate in a work environment

BSBTEC203 Research using the internet

DELIVERY MODE

Flexible delivery – study online at your own pace with support from experienced trainers via Moodle and Zoom.

DURATION

6-12 Months

Entry Requirements / Prerequisites

No formal prerequisites required. Minimum age: 15 years. Basic literacy and digital skills are recommended.

CAREER PATHWAYS

This course provides a strong foundation for those seeking an alternative to the RoSA. Graduates often progress into entry-level employment, vocational training pathways, or further study in areas such as business, community services, or technology. It also supports greater confidence and participation in everyday work and community settings.

Course Fees

From $750.00 full course or $80.00 per unit.


BSB20120 Online Enrolment Form BSB20120 Course Guide
Certificate II in Workplace Skills

Business & IT

BSB30120

Certificate III In Business

Gain the skills to succeed in a modern office environment with the Certificate III in Business. Learn practical skills in communication, customer service, digital technologies, teamwork, and business operations. This nationally recognised qualification is ideal for those starting their career, returning to the workforce, or seeking a formal foundation in business.



outcomes

The BSB30120 Certificate III in Business equips you with essential workplace and administrative skills, including customer service, digital communication, teamwork, and using business software. This qualification prepares you for entry-level roles such as Administrative Assistant, Receptionist, Customer Service Officer, or Office Clerk across various industries. You'll learn how to manage tasks, follow workplace procedures, and contribute effectively to a professional environment—making it a strong foundation for both employment and further study in business or administration.

SUBJECTS

 BSBCRT311 Apply critical thinking skills in a team environment

 BSBPEF201 Support personal wellbeing in the workplace

 BSBSUS211 Participate in sustainable work practices

 BSBTEC301 Design and produce business documents

 BSBTEC302 Design and produce spreadsheets

 BSBTEC303 Create electronic presentations

 BSBTWK301 Use inclusive work practices

 BSBWHS311 Assist with maintaining workplace safety

 BSBWRT311 Write simple documents

 BSBXCM301 Engage in workplace communication

 BSBXCS303 Securely manage personally identifiable information and workplace information

 BSBPEF301 Organise personal work priorities

 BSBXTW301 Work in a team

 

DELIVERY MODE

Flexible delivery – study online at your own pace with support from experienced trainers via Moodle and Zoom.

DURATION

6-12 Months

Entry Requirements / Prerequisites

There are no formal entry requirements for the BSB30120 Certificate III in Business. However, students should have a Year 10 equivalent level of education, basic digital and computer skills, and will need to complete a Language, Literacy and Numeracy (LLN) assessment prior to starting the course. Access to a computer or device with internet is essential for online learning.

career pathways

Graduates of the BSB30120 Certificate III in Business can pursue a range of entry-level roles across various industries. Common career pathways include positions such as Administrative Assistant, Receptionist, Customer Service Officer, Data Entry Operator, Office Clerk, and Junior Personal Assistant. This qualification also provides a strong foundation for further study in business, administration, or specialised areas such as leadership, marketing, or project management.

course fees

From $950.00 full course or $125.00 per unit. (Pay as you go)


BSB30120 Online Enrolment Form BSB30120 Course Guide
BSB30120 Certificate III in Business

BSB40120

Certificate IV In Business

Gain the skills for success as an office supervisor, reception manager, personal assistant, and more. Learn in a simulated business environment and build knowledge that's valued across a range of industries. At BEST Training you will be provided with a supportive and comfortable environment where you will always feel like you are at home.


You can commence any time during the year after approval into the training. This course is a mixed mode delivery class and attendance is required every Tuesday from 3:00pm to 6:00pm for 12 months.

outcomes

The BSB40120 Certificate IV in Business equips graduates with advanced business and administrative skills suitable for supervisory and mid-level roles across a range of industries. Upon completion, students will be able to apply critical thinking, manage business operations, lead workplace communication, use digital technologies, and support team performance in a structured business environment.

subjects

BSBCRT411 Apply critical thinking to work practices

BSBTEC404 Use digital technologies to collaborate in a work environment

BSBTWK401 Build and maintain business relationships

BSBWHS411 Implement and monitor WHS policies, procedures, and programs

BSBWRT411 Write complex documents

BSBPEF401 Manage personal health and wellbeing

BSBTEC401 Design and produce complex text documents

BSBTEC402 Design and produce complex spreadsheets

BSBTEC403 Apply digital solutions to work processes

BSBPEF402 Develop personal work priorities

BSBOPS405 Organise business meetings

BSBXCM401 Apply communication strategies in the workplace

delivery mode

Flexible delivery – study online at your own pace with support from experienced trainers via Moodle and Zoom.

duration

6 - 12 months

enrty requirements

There are no formal entry requirements for the BSB40120 Certificate IV in Business. However, students should have a Year 10 or equivalent level of education, basic computer skills, and complete a Language, Literacy and Numeracy (LLN) assessment before starting the course. Access to a computer and internet is also essential for online learning.

career pathways

Graduates of the BSB40120 Certificate IV in Business can pursue a range of mid-level administrative and coordination roles across various industries. Common career pathways include positions such as Office Supervisor, Project Officer, Executive Assistant, Administration Officer, Business Development Assistant, and Team Leader. This qualification also provides a strong pathway to further study in business, leadership, marketing, or human resources at a diploma level.

course fees

$1200 or $125 per unit (Pay as you go)


BSB40120 Online Enrolment Form BSB40120 Course Guide
BSB40120 Certificate IV in Business

BSB50120

Diploma of Business

Gain advanced skills to manage and lead in today’s business environments with this nationally recognised qualification. Develop capabilities in business operations, project management, risk management, leadership, and strategic planning — ideal for those looking to move into management, business ownership, or senior support roles across a range of industries.

outcomes

Graduates of the BSB50120 Diploma of Business are prepared for a variety of advanced roles in business administration and management. Common career outcomes include Executive Officer, Business Manager, Office Manager, Project Administrator, and Business Development Manager. The qualification equips students with skills in leadership, business planning, resource management, and strategic operations, making it ideal for those looking to take on supervisory or managerial responsibilities. It also provides a strong pathway to further study, such as the Advanced Diploma of Business or a related university degree.

subjects

BSBCRT511  Develop critical thinking in others

BSBFIN501 Manage budgets and financial plans

BSBOPS404 Implement customer service strategies

BSBOPS501 Manage business resources

BSBOPS505 Manage organisational customer service

BSBOPS601 Develop and implement business plans

BSBPEF501 Manage personal and professional development

BSBPEF502 Develop and use emotional intelligence

BSBSUS511 Develop workplace policies and procedures for sustainability

BSBTEC403 Apply digital solutions to work processes

BSBTWK503 Manage meetings

BSBXCM501 Lead communication in the workplace


delivery mode

Flexible delivery – study online at your own pace with support from experienced trainers via Moodle and Zoom.

duration

Full-time study: Approximately 12 weeks to 6 months.

Part-time or self-paced study: Up to 12 months, allowing flexibility for learners balancing other commitments.


entry requirements

There are no formal entry requirements for the BSB50120 Diploma of Business. However, students should have good reading, writing and communication skills, basic computer knowledge, and the right attitude and aptitude to complete a higher-level qualification. You’ll also complete a short Language, Literacy and Numeracy (LLN) assessment before starting to ensure the course is a good fit. Access to a computer and internet is required for online learning.

career pathways

Graduates of the BSB50120 Diploma of Business can pursue a variety of supervisory and management roles across different industries. Common career pathways include positions such as Executive Officer, Business Manager, Project Administrator, Office Manager, and Business Development Manager. This qualification is ideal for those looking to step into leadership roles or advance their career in business operations, and it also provides a strong foundation for further study at an advanced diploma or university level.


course fees

$1200 or $125 per unit (Pay as you go)

BSB50120 Online Enrolment Form BSB50120 Course Guide
BSB50120 diploma of business

BSB40120

Certificate IV In Business

Want to make an impact in your organisation? The Graduate Certificate in Change Management is designed for practising managers who want to expand their skills to confidently lead change management initiatives. This flexible program encourages you to apply your learnings to real-world challenges and make an impact while you study.

  • Course Content

    • Apply critical thinking to work practices


    • Articulate, present, and debate ideas


    • Coordinate business resources


    • Organise business meetings


    • Manage personal health and wellbeing


    • Develop personal work priorities


    • Use digital technologies to collaborate in a work environment


    • Build and maintain business relationships


    • Implement and monitor WHS policies, procedures, and programs


    • Write complex documents


    • Apply communication strategies in the workplace


    • Lead and facilitate a team


  • Outcomes

    • Use digital technologies to communicate in the workplace and complete business tasks


    • Establish business relationships


    • Draft complex documents and create presentations


    • Communicate with colleagues and seniors


    • Think critically and make decisions in the workplace


    • Exposure to realistic business environments


    • Confidence handling and producing real-life business documents


    • Experience using business technology like Microsoft Teams and Microsoft Office suite

  • Suitability

    • Completed your Higher School


    • Certificate or equivalent level of study or


    • Completed a Certificate III in Business or


    •  Approximately 2 years' relevant work experience in industry


    • Confidence in creating and managing 

    multiple files across the Microsoft Office 

    suite, such as compiling information using 


    • Excel spreadsheets and Word documents


    • Keyboard skills


    • Time management and organisational skills

  • Pathways

    Participants usually continue from this course to study the Diploma in Business. You are able to enroll into Certificate IV in Business and complete the work simultaneously.

  • Funding

    NSW Smart and Skilled provides eligible NSW students with subsidised training up to and including Certificate III, as well as government funding for higher-level courses (Certificate IV and above) in targeted priority areas.


    The focus of NSW Smart and Skilled is getting people into the workforce by helping them improve language, literacy and numeracy as well as gain specific job skills. Certificates I, II and III are considered the minimum requirements for getting a job.


    People who meet the NSW Smart and Skilled eligibility conditions are entitled to enrol in a subsidised course up to Certificate III regardless of the level of any previous qualifications held. 


    While NSW Smart and Skilled focuses on entry-level qualifications, subsidised training is also available for some Certificate IV, Diploma or Advanced Diploma level in targeted areas.


    To be eligible for NSW Smart and Skilled funding you must be an Australian citizen, Australian permanent resident, Australian humanitarian visa holder or New Zealand citizen; 15 years old or over; no longer at school and living or working in NSW.

ICT20120

Certificate II In Applied Digital Technologies

Build essential digital skills for today’s technology-driven workplaces. This entry-level qualification prepares learners to use a range of digital tools, applications, and devices to complete routine tasks safely and efficiently. Ideal for school leavers, job seekers, and those new to using technology at work.

OUTCOMES

Graduates of the ICT20120 Certificate II in Applied Digital Technologies gain practical, entry-level digital skills for use in the workplace or further study. This course prepares students to perform basic computer operations, use common software applications, manage digital files, and follow safe work practices when using technology. It is ideal for individuals starting out in an office, retail, or customer service environment, or for those wanting to build confidence with digital tools. Career outcomes may include roles such as Office Assistant, Junior Data Entry Operator, Digital Support Assistant, or IT Trainee, and it provides a pathway to further study in information technology or business.

SUBJECTS

Core Units:

BSBSUS211 Participate in sustainable work practices

BSBTEC202 Use digital technologies to communicate in a work environment

BSBWHS211 Contribute to the health and safety of self and others

ICTICT213 Use computer operating systems and hardware

ICTICT214 Operate application software packages

ICTICT215 Operate digital media technology packages

Sample Elective Units:

BSBTEC201 Use business software applications

BSBXCS301 Protect own personal online profile from cyber security threats

ICTICT221 Identify and use specific industry standard technologies

ICTICT219 Interact and resolve queries with ICT clients

ICTSAS215 Protect and secure information assets

BSBTWK201 Work effectively with others

BSBPEF202 Plan and apply time management

BSBOPS203 Deliver a service to customers

FSKDIG002 Use digital technology for routine and simple workplace tasks

CUADIG211 Maintain interactive content

delivery mode

Flexible delivery – study online at your own pace with support from experienced trainers via Moodle and Zoom.

duration

Full-time study: Approximately 12 weeks to 6 months.

Part-time or self-paced study: Up to 12 months, allowing flexibility for learners balancing other commitments.

entry requirements

There are no formal entry requirements for the ICT20120 Certificate II in Applied Digital Technologies. Basic reading, writing, and computer skills are recommended, along with a willingness to learn and use digital tools. An LLN (Language, Literacy and Numeracy) assessment may be required before starting the course to ensure it’s a suitable level.

career pathways

Graduates of the ICT20120 Certificate II in Applied Digital Technologies can pursue entry-level roles in a variety of industries where basic digital skills are valued. Common career pathways include positions such as Office Assistant, IT Support Assistant, Junior Data Entry Operator, Help Desk Support (trainee level), or Retail Assistant with digital responsibilities. This qualification also provides a strong foundation for further study in IT, business, or digital media.

course fees

From $1,200 full course or $125 per unit.


ICT20120 Online Enrolment Form ICT20120 Course Guide
ICT20120 Certificate II In Applied Digital Technologies

ICT30120

Certificate III in Information Technology

Gain the skills to thrive in digital and technical roles with the Certificate III in Information Technology. This nationally recognised qualification builds practical knowledge in software applications, digital systems, technical support, and cybersecurity fundamentals.

Whether you're entering the workforce, changing careers, or upskilling for a digital future, this course offers flexible online delivery and trainer support to help you build confidence and job-ready IT skills for a range of industries.

outcomes

Graduates of the ICT30120 Certificate III in Information Technology gain practical, job-ready skills to work in a variety of tech-related roles. The course focuses on supporting IT systems, working with hardware and software, troubleshooting common issues, and using digital tools to improve workplace productivity. Students also learn about cyber safety, client support, and working effectively in IT environments.

subjects

Core Units (6)

BSBCRT301 – Develop and extend critical and creative thinking skills

BSBXCS303 – Securely manage personally identifiable information and workplace information

BSBXTW301 – Work in a team

ICTICT313 – Identify IP, ethics and privacy policies in ICT environments

ICTPRG302 – Apply introductory programming techniques

ICTSAS305 – Provide ICT advice to clients

Elective Units (6)

(includes at least 4 from listed electives; a variety from multiple groups)

ICTWEB304 – Build simple web pages (Group J – Web Development)

ICTICT215 – Operate digital media technology packages (Group F – IT Work Ready Skills)

ICTSAS213 – Maintain the integrity of ICT systems (Group I – Systems)

BSBXCS302 – Identify and report online security threats (Group C – Cyber Security Awareness)

ICTCLD301 – Evaluate characteristics of cloud computing solutions and services (Group B – Basic Cloud Computing)

CUADIG304 – Create visual design components (Group D – Digital Media)


delivery mode

Flexible delivery – study online at your own pace with support from experienced trainers via Moodle and Zoom.

duration

  • Full-time study: Approximately 6 to 9 months.
  • Part-time or self-paced study: Up to 12 to 18 months, allowing flexibility for learners balancing other commitments.


entry requirements

There are no formal entry requirements for the ICT30120 Certificate III in Information Technology. However, students should have basic computer skills, a good understanding of English, and ideally have completed Year 10 or equivalent. Before starting the course, you may need to complete a short Language, Literacy and Numeracy (LLN) assessment to ensure the course is the right fit.

career pathways

Graduates of the ICT30120 Certificate III in Information Technology can pursue entry-level roles in the IT industry across a range of sectors. Common career pathways include ICT Support Officer, Help Desk Assistant, Junior IT Technician, Customer Support Representative, and Office IT Assistant. This qualification provides a strong foundation for further study in areas such as networking, web development, cyber security, or systems administration at a Certificate IV level.

course fees

$2500 or $300 per unit (pay as you go)


ICT30120 Online Enrolment Form ICT30120 Course Guide

ICT40120

Certificate IV in Information Technology

Gain the skills to advance your career in tech with the Certificate IV in Information Technology. This nationally recognised qualification focuses on building practical expertise in networking, cybersecurity, cloud technologies, and IT support systems.

Ideal for those working in or entering technical support and digital environments, this course is delivered online with flexible scheduling and trainer support. It also offers a pathway into specialised IT roles or further study.

Information will be provided soon.

ICT40120 Certificate IV in Information Technology

ICT30120

Certificate III In Information Technology

Want to make an impact in your organisation? The Graduate Certificate in Change Management is designed for practising managers who want to expand their skills to confidently lead change management initiatives. This flexible program encourages you to apply your learnings to real-world challenges and make an impact while you study.

  • Course Content

    • Apply critical thinking skills in a team enviornment


    • Support personal wellbeing in the workplace


    • Participate in sustainable work practice


    • Design and produce business documents 


    • Design and produce spreadsheets 


    • Create electronic presentations


    • Use inclusive work practices


    • Assist with maintaining workplace safety


    • Work in a team


    • Write simple documents


    • Engage in workplace communication


    • Securely manage personally identifiable information and workplace information


    • Organise personal work priorities

  • Outcomes

    Through a mixture of theory and practical course work, learn to:


    • Use popular business software including Microsoft Office suite and Microsoft Team


    • Respond to work health and safety issues


    • Organise your time and work priorities


    • Make suggestions regarding sustainable work practice


    • Think critically, problem solve and communicate in the workplace


    • A nationally accredited qualification at Certificate III level


    • Exposure to realistic workplace documents, policies and procedures


    • Confidence using commonplace workplace software and technology like Microsoft Teams and Microsoft Office suite


    • Workplace communication techniques like active listening and questioning


    • Strong pathways to continue your studies and enhance your career opportunities

  • Suitability

    To want to do this course you should have:


    • Language, Literacy and Numeracy (LLN) at a Year 10 high school level


    • A computer with internet access


    • Pre-existing technology skills to access and navigate the internet and be able to create, open and save electronic file


    • Confidence to work independently


  • Pathways

    Participants usually continue from this course to study the Certificate IV in Business. You are able to enroll into Certificate III in Business and Certificate IV in Business simultaneously.


  • Funding

    NSW Smart and Skilled provides eligible NSW students with subsidised training up to and including Certificate III, as well as government funding for higher-level courses (Certificate IV and above) in targeted priority areas.


    The focus of NSW Smart and Skilled is getting people into the workforce by helping them improve language, literacy and numeracy as well as gain specific job skills. Certificates I, II and III are considered the minimum requirements for getting a job.


    People who meet the NSW Smart and Skilled eligibility conditions are entitled to enrol in a subsidised course up to Certificate III regardless of the level of any previous qualifications held. 


    While NSW Smart and Skilled focuses on entry-level qualifications, subsidised training is also available for some Certificate IV, Diploma or Advanced Diploma level in targeted areas.


    To be eligible for NSW Smart and Skilled funding you must be an Australian citizen, Australian permanent resident, Australian humanitarian visa holder or New Zealand citizen; 15 years old or over; no longer at school and living or working in NSW.

CHC30121

Certificate III In Early Childhood Education & Care

Develop the essential skills and knowledge to support children’s learning, wellbeing, and development in early childhood settings. This nationally recognised qualification prepares you for roles in childcare centres, kindergartens, and family day care, with a focus on creating safe, nurturing, and inclusive environments.

CHC30121 Online Enrolment Form CHC30120 Course Guide
Certificate III In Early Childhood Education & Care

CHC50121

Diploma of Early Childhood Education & Care

Gain the skills to lead and support children’s learning and wellbeing in early childhood settings with the CHC50121 Diploma of Early Childhood Education and Care. This nationally recognised qualification prepares you for senior roles such as lead educator, room leader, or centre supervisor.

You’ll develop advanced knowledge in child development, program planning, inclusion, and service leadership. The course includes a required practical placement and is delivered flexibly online with trainer support.

New Button CHC50120 Course Guide
Diploma of Early Childhood Education & Care

Enquiry?

If you have any questions related to our programmes or application procedures, we are here to help you.

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Enquiry?

If you have any questions related to our programmes or application procedures, we are here to help you.

CONTACT US

Vocational

BSB20120

Certificate II In Workplace Skills

Want to make an impact in your organisation? The Graduate Certificate in Change Management is designed for practising managers who want to expand their skills to confidently lead change management initiatives. This flexible program encourages you to apply your learnings to real-world challenges and make an impact while you study.

  • Course Content

    • Apply critical thinking skills in a team enviornment


    • Support personal wellbeing in the workplace


    • Participate in sustainable work practice


    • Design and produce business documents 


    • Design and produce spreadsheets 


    • Create electronic presentations


    • Use inclusive work practices


    • Assist with maintaining workplace safety


    • Work in a team


    • Write simple documents


    • Engage in workplace communication


    • Securely manage personally identifiable information and workplace information


    • Organise personal work priorities

  • Outcomes

    Through a mixture of theory and practical course work, learn to:


    • Use popular business software including Microsoft Office suite and Microsoft Team


    • Respond to work health and safety issues


    • Organise your time and work priorities


    • Make suggestions regarding sustainable work practice


    • Think critically, problem solve and communicate in the workplace


    • A nationally accredited qualification at Certificate III level


    • Exposure to realistic workplace documents, policies and procedures


    • Confidence using commonplace workplace software and technology like Microsoft Teams and Microsoft Office suite


    • Workplace communication techniques like active listening and questioning


    • Strong pathways to continue your studies and enhance your career opportunities

  • Suitability

    To want to do this course you should have:


    • Language, Literacy and Numeracy (LLN) at a Year 10 high school level


    • A computer with internet access


    • Pre-existing technology skills to access and navigate the internet and be able to create, open and save electronic file


    • Confidence to work independently


  • Pathways

    Participants usually continue from this course to study the Certificate IV in Business. You are able to enroll into Certificate III in Business and Certificate IV in Business simultaneously.


  • Funding

    NSW Smart and Skilled provides eligible NSW students with subsidised training up to and including Certificate III, as well as government funding for higher-level courses (Certificate IV and above) in targeted priority areas.


    The focus of NSW Smart and Skilled is getting people into the workforce by helping them improve language, literacy and numeracy as well as gain specific job skills. Certificates I, II and III are considered the minimum requirements for getting a job.


    People who meet the NSW Smart and Skilled eligibility conditions are entitled to enrol in a subsidised course up to Certificate III regardless of the level of any previous qualifications held. 


    While NSW Smart and Skilled focuses on entry-level qualifications, subsidised training is also available for some Certificate IV, Diploma or Advanced Diploma level in targeted areas.


    To be eligible for NSW Smart and Skilled funding you must be an Australian citizen, Australian permanent resident, Australian humanitarian visa holder or New Zealand citizen; 15 years old or over; no longer at school and living or working in NSW.

FSK10219

Certificate I In Skills For Vocational Pathways

This course will enable you to gain the skills and confidence to reach your potential for further study or to re-enter the workforce. You will build on your reading and writing skills as well improve on your mathematical abilities as well as your digital and computer skills. At BEST Training you will be provided with a supportive and comfortable environment where you will always feel like you are at home.



You can commence any time during the year after approval into the training. This course is a mixed mode delivery class and attendance is required every Monday and Every Tuesday from 9.30am to 2.30pm for 6 months.

  • Course Content

    • Deliver a service to customers


    • Plan and prepare for work readiness


    • Use digital technology for routine and simple workplace tasks


    • Use digital technology for non-routine workplace tasks


    • Use simple strategies for work-related learning


    • Use strategies to respond to routine workplace problems


    • Use routine strategies for career planning


    • Use routine strategies for work-related learning


    • Use familiar and simple metric measurements for work


    • Calculate with whole numbers and familiar fractions, decimals and percentages for work


    • Estimate, measure and calculate with routine metric measurements for work

  • Outcomes

    • Confidently use technology to complete work tasks


    • Ability to read and interpret workplace documents


    • Skills to communicate effectively within the workplace


    • Enhanced reading, writing, maths and computer skills


    • Pathway into further study or a job

    Have renewed confidence to reach your goals

  • Suitability

    To want to do this course you should have:


    • A goal to improve your reading, writing and maths skills


    • A desire to learn how to use a computer


    • A need to improve your study skills

  • Pathways

    Participants usually continue from this course to study the Certificate II in skills for work and vocational pathways. Usually these courses are delivered together as a package. 

  • Funding

    NSW Smart and Skilled provides eligible NSW students with subsidised training up to and including Certificate III, as well as government funding for higher-level courses (Certificate IV and above) in targeted priority areas.


    The focus of NSW Smart and Skilled is getting people into the workforce by helping them improve language, literacy and numeracy as well as gain specific job skills. Certificates I, II and III are considered the minimum requirements for getting a job.


    People who meet the NSW Smart and Skilled eligibility conditions are entitled to enrol in a subsidised course up to Certificate III regardless of the level of any previous qualifications held. 


    While NSW Smart and Skilled focuses on entry-level qualifications, subsidised training is also available for some Certificate IV, Diploma or Advanced Diploma level in targeted areas.


    To be eligible for NSW Smart and Skilled funding you must be an Australian citizen, Australian permanent resident, Australian humanitarian visa holder or New Zealand citizen; 15 years old or over; no longer at school and living or working in NSW.

FSK20119

Certificate II In Skills For Work & Vocational Pathways

Want to make an impact in your organisation? The Graduate Certificate in Change Management is designed for practising managers who want to expand their skills to confidently lead change management initiatives. This flexible program encourages you to apply your learnings to real-world challenges and make an impact while you study.

  • Course Content

    • Apply critical thinking skills in a team enviornment


    • Support personal wellbeing in the workplace


    • Participate in sustainable work practice


    • Design and produce business documents 


    • Design and produce spreadsheets 


    • Create electronic presentations


    • Use inclusive work practices


    • Assist with maintaining workplace safety


    • Work in a team


    • Write simple documents


    • Engage in workplace communication


    • Securely manage personally identifiable information and workplace information


    • Organise personal work priorities

  • Outcomes

    Through a mixture of theory and practical course work, learn to:


    • Use popular business software including Microsoft Office suite and Microsoft Team


    • Respond to work health and safety issues


    • Organise your time and work priorities


    • Make suggestions regarding sustainable work practice


    • Think critically, problem solve and communicate in the workplace


    • A nationally accredited qualification at Certificate III level


    • Exposure to realistic workplace documents, policies and procedures


    • Confidence using commonplace workplace software and technology like Microsoft Teams and Microsoft Office suite


    • Workplace communication techniques like active listening and questioning


    • Strong pathways to continue your studies and enhance your career opportunities

  • Suitability

    To want to do this course you should have:


    • Language, Literacy and Numeracy (LLN) at a Year 10 high school level


    • A computer with internet access


    • Pre-existing technology skills to access and navigate the internet and be able to create, open and save electronic file


    • Confidence to work independently


  • Pathways

    Participants usually continue from this course to study the Certificate IV in Business. You are able to enroll into Certificate III in Business and Certificate IV in Business simultaneously.


  • Funding

    NSW Smart and Skilled provides eligible NSW students with subsidised training up to and including Certificate III, as well as government funding for higher-level courses (Certificate IV and above) in targeted priority areas.


    The focus of NSW Smart and Skilled is getting people into the workforce by helping them improve language, literacy and numeracy as well as gain specific job skills. Certificates I, II and III are considered the minimum requirements for getting a job.


    People who meet the NSW Smart and Skilled eligibility conditions are entitled to enrol in a subsidised course up to Certificate III regardless of the level of any previous qualifications held. 


    While NSW Smart and Skilled focuses on entry-level qualifications, subsidised training is also available for some Certificate IV, Diploma or Advanced Diploma level in targeted areas.


    To be eligible for NSW Smart and Skilled funding you must be an Australian citizen, Australian permanent resident, Australian humanitarian visa holder or New Zealand citizen; 15 years old or over; no longer at school and living or working in NSW.

Important Things To Know

A diplomas are highly regarded by students and employers in the two industries. Our course structure delivers on quality training and assessment, that meets the education needs of both students and the community. With a diploma from, Bankstown Education and Skills Training, you can be confident of the skills you have obtained through our teaching. 

OUR DIPLOMAS

Important Things To Know

A diplomas are highly regarded by students and employers in the two industries. Our course structure delivers on quality training and assessment, that meets the education needs of both students and the community. With a diploma from, Bankstown Education and Skills Training, you can be confident of the skills you have obtained through our teaching. 

OUR DIPLOMAS

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Handbook

Privacy

Protection Policy

Unique Student

Identifier

Fees &

Refund Policy

Contact info

02 9791 0015

info@bankstowneducation.com.au

8 Fetherstone Street, Bankstown, NSW 2200

Keep up to date with all the latest short courses - online events and more

Contact info

02 9791 0015

info@bankstowneducation.com.au

8 Fetherstone Street, Bankstown, NSW 2200

Keep up to date with all the latest short courses - online events and more