Our Certificates Courses

Our certificate level courses are aimed providing students with the

relevant qualifications necessary to the workforce.

Our Certificates

Our certificate level courses are aimed providing students with the  relevant qualifications necessary to the workforce.

ENQUIRE NOW

We offer certificates in both business services and early childhood education, that teach you the key fundamental skills that you can apply right away. No matter how old you are, you can always update your skills to further enhance your knowledge in the workforce. 

Vocational Pathway Courses

FSK10219

Certificate I in Skills for Vocational Pathways

The Certificate I in Skills for Vocational Pathways is a nationally recognised qualification designed to equip learners with essential skills for general education programmes.
This course is ideal for individuals seeking to develop foundational knowledge and practical abilities to pursue employment or further study in the cultural industries sector.


  • What you will learn/Key Skills

    • Get confident using computers and simple digital tools for work
    • Learn how to find job opportunities and plan your career
    • Understand everyday work info like signs, emails, and forms
    • Practise writing short messages, notes, and documents for the workplace
    • Use basic business software to complete tasks
    • Discover easy ways to help the environment at work
  • Course Modules / Units of Competency

    • FSKLRG008 – Use simple strategies for work-related learning
    • FSKDIG001 – Use digital technology for short and basic workplace tasks
    • FSKLRG007 – Use strategies to identify job opportunities
    • FSKLRG004 – Use short and simple strategies for work-related learning
    • FSKRDG004 – Read and respond to short and simple workplace information
    • FSKRDG006 – Read and respond to simple informal workplace texts
    • FSKRDG008 – Read and respond to information in routine visual and graphic texts
    • FSKWTG003 – Write short and simple workplace information
    • FSKWTG005 – Write simple workplace formatted texts
    • BSBTEC201 – Use business software applications
    • BSBSUS211 – Participate in sustainable work practices

  • Entry Requirements / Prerequisites

    No formal prerequisites required. Minimum age: 15 years. Basic literacy and digital skills are recommended.

    Entry recommendations

    • Have basic reading, writing, and communication skills
    • Have basic computer and digital literacy skills, or a willingness to learn
    • Are motivated to build their workplace skills and confidence
    • Are able to commit time to complete the learning and assessment tasks
  • Delivery Mode

    Flexible delivery – study online at your own pace with support from experienced trainers via Moodle and Zoom.

  • Course Duration

    Estimated 3–6 months. Self-paced with trainer guidance available throughout.

  • Assessment Method

    Knowledge quizzes, practical tasks, projects, case studies, and third-party observation (where applicable).

  • Certification Outcome

    Qualification (Certificate I) – awarded upon successful completion of all requirements.

  • Pathways After This Course

    Further Study:

    BSB30120 Certificate III in Business

    • BSB30120 Certificate III in Business (Administration)
    • BSB30120 Certificate III in Business (Customer Engagement)
    • ICT30120 Certificate III in Information Technology
    • Other Certificate III qualifications in community services, retail, education support, or other industries

    Employment Pathways:

    • Administration Assistant
    • Receptionist
    • Clerical Worker
    • Data Entry Operator
    • Customer Service Assistant
    • Junior Office Support Officer
    • Retail/Office Assistant


  • Course Fees

    From $500.00 full course FEE to be paid prior to commencement of training. 

  • Enrol Now!

    Go to enrolment form to complete enrolment

    Enrolment Form
Certificate II in Workplace Skills

FSK20119

Certificate II in Skills for Work and Vocational Pathways

The FSK20119 Certificate II in Skills for Work and Vocational Pathways is a nationally recognised qualification designed to develop foundation skills in reading, writing, oral communication, digital literacy, and numeracy. It provides learners with the essential skills required to successfully participate in vocational training and enter the workforce. This qualification is suitable for individuals seeking to build confidence, improve their employability, and prepare for further education or employment pathways.



  • What you will learn/Key Skills

    • Communicate effectively in the workplace
    • Read and interpret workplace information
    • Write simple and clear workplace documents
    • Use digital technology to complete work tasks
    • Apply basic numeracy in everyday work situations
    • Plan and organise routine workplace activities
    • Identify job opportunities and career pathways
    • Build confidence for further study and employment
  • Course Modules / Units of Competency

    • BSBPEF101 – Plan and prepare for work readiness
    • FSKLRG011 – Use routine strategies for work-related learning
    • FSKLRG010 – Use routine strategies for career planning
    • FSKLRG018 – Develop a plan to organise routine workplace tasks
    • FSKDIG002 – Use digital technology for routine workplace tasks
    • BSBTEC201 – Use business software applications
    • FSKDIG003 – Use digital technology for non-routine workplace tasks
    • FSKWTG009 – Write routine workplace texts
    • FSKOCM007 – Interact effectively with others at work
    • FSKNUM009 – Use familiar formal and informal oral mathematical language to solve problems
    • FSKNUM014 – Calculate with whole numbers and familiar fractions, decimals and percentages
    • FSKNUM015 – Estimate, measure and calculate with routine metric measurements for work
    • FSKNUM016 – Locate and use basic statistical information
    • BSBOPS203 – Deliver a service to customers

  • Entry Requirements / Prerequisites

    No formal prerequisites required. Minimum age: 15 years. Basic literacy and digital skills are recommended.

    Entry recommendations

    • Have basic reading, writing, and communication skills
    • Have basic computer and digital literacy skills, or a willingness to learn
    • Are motivated to build their workplace skills and confidence
    • Are able to commit time to complete the learning and assessment tasks
  • Delivery Mode

    Flexible delivery – study online at your own pace with support from experienced trainers via Moodle and Zoom.

  • Course Duration

    Estimated 3–6 months. Self-paced with trainer guidance available throughout.

  • Assessment Method

    Knowledge quizzes, practical tasks, projects, case studies, and third-party observation (where applicable).

  • Certification Outcome

    Qualification (Certificate II) – awarded upon successful completion of all requirements.

  • Pathways After This Course

    Further Study:

    BSB30120 Certificate III in Business

    • BSB30120 Certificate III in Business (Administration)
    • BSB30120 Certificate III in Business (Customer Engagement)
    • ICT30120 Certificate III in Information Technology
    • Other Certificate III qualifications in community services, retail, education support, or other industries

    Employment Pathways:

    • Administration Assistant
    • Receptionist
    • Clerical Worker
    • Data Entry Operator
    • Customer Service Assistant
    • Junior Office Support Officer
    • Retail/Office Assistant


  • Course Fees

    From $650.00 full course FEE to be paid prior to commencement of training. 

  • Enrol Now!

    Go to enrolment form to complete enrolment

    Enrolment Form
Certificate II in Workplace Skills

BSB20120

Certificate II in Workplace Skills 

The BSB20120 Certificate II in Workplace Skills is designed for individuals who are preparing to enter the workforce or are looking to develop essential workplace skills.

This qualification provides a foundation in performing basic clerical, operational, and administrative tasks across a range of business and workplace environments.

It is ideal for learners with little or no previous employment experience, and for those seeking to build skills in communication, teamwork, digital technology, and workplace organisation.

Graduates typically carry out routine tasks under direct supervision, using a range of basic practical skills and fundamental operational knowledge to contribute effectively in the workplace.


  • What you will learn/Key Skills

    • Effective communication and teamwork
    • Problem-solving in workplace contexts 
    • Planning, organising and prioritising tasks
    • Using digital and business technology
    • Understanding industry-specific procedures


  • Course Modules / Units of Competency

    Through a mixture of theory and practical course work, learn to:

    • BSBCMM211 Apply communication skills
    • BSBOPS201 Work effectively in business environments
    • BSBPEF202 Plan and apply time management
    • BSBSUS211 Participate in sustainable work practices
    • BSBWHS211 Contribute to the health and safety of self and others
    • BSBTEC101 Operate digital devices
    • BSBPEF201 Support personal wellbeing in the workplace
    • BSBTEC201 Use business software applications
    • BSBTEC202 Use digital technologies to communicate in a work environment
    • BSBTEC203 Research using the internet


  • Entry Requirements / Prerequisites

    No formal prerequisites required. Minimum age: 15 years. Basic literacy and digital skills are recommended.

    Entry recommendations

    • Foundational experience in using computers and the internet
    • A desire to work in a business services support role
    • An interest in working with others

  • Delivery Mode

    Flexible delivery – study online at your own pace with support from experienced trainers via Moodle and Zoom.

  • Course Duration

    Estimated 3–6 months. Self-paced with trainer guidance available throughout.

  • Assessment Method

    Knowledge quizzes, practical tasks, projects, case studies, and third-party observation (where applicable).

  • Certification Outcome

    Qualification (Certificate II) – awarded upon successful completion of all requirements.

  • Pathways After This Course

    Advance your skills to take your career to the next level

    BSB30120 Certificate III in Business (Administration)

    ICT30120 Certificate III in Information Technology

    FSK20119 Certificate II in Skills for Work and Vocational Pathways


  • Course Fees

    From $750.00 full course or $120.00 per unit. 

  • Enrol Now!

    Go to enrolment form to complete enrolment

    Enrolment Form
Certificate II in Workplace Skills

Business & IT

BSB30120

Certificate III In Business

Gain the skills for success as an office supervisor, reception manager, personal assistant, and more. Learn in a simulated business environment and build knowledge that's valued across a range of industries. At BEST Training you will be provided with a supportive and comfortable environment where you will always feel like you are at home.


You can commence any time during the year after approval into the training. This course is a mixed mode delivery class and attendance is required every Tuesday from 3:00pm to 6:00pm for 12 months.

  • What you will learn/Key Skills

    By completing this course, you will develop skills to:

    • Communicate clearly and professionally
    • Provide quality customer service
    • Organise tasks and manage time effectively
    • Contribute to workplace sustainability and safety
    • Use digital devices and business software confidently
    • Solve problems and think critically in business contexts
    • Work effectively as part of a team
    • Support personal wellbeing and resilience in the workplace
  • Course Modules / Units of Competency

    Through a mixture of theory and practical course work, learn to:

    • BSBCRT311 Apply critical thinking skills in a team environment
    • BSBPEF201 Support personal wellbeing in the workplace
    • BSBSUS211 Participate in sustainable work practices
    • BSBTEC301 Design and produce business documents
    • BSBTEC302 Design and produce spreadsheets
    • BSBTEC303 Create electronic presentations
    • BSBTWK301 Use inclusive work practices
    • BSBWHS311 Assist with maintaining workplace safety
    • BSBWRT311 Write simple documents
    • BSBXCM301 Engage in workplace communication
    • BSBXCS303 Securely manage personally identifiable information and workplace information
    • BSBPEF301 Organise personal work priorities
    • BSBXTW301 Work in a team


  • Entry Requirements / Prerequisites

    There are no formal entry requirements for this qualification. However, it is recommended that learners have:

    • Completed Year 10 or equivalent
    • Basic English and numeracy skills (ACSF Level 3)
    • Basic computer skills and internet access
  • Delivery Mode

    Flexible delivery – study online at your own pace with support from experienced trainers via Moodle and Zoom.

  • Course Duration

    Estimated  6 - 12 months. Self-paced with trainer guidance available throughout.

  • Assessment Method

    Knowledge quizzes, practical tasks, projects, case studies, and third-party observation (where applicable).

  • Certification Outcome

    Qualification (Certificate III) – awarded upon successful completion of all requirements.

  • Pathways After This Course

    After completing the Certificate III in Business, you may:

    • Enter the workforce in a range of business and office support roles
    • Progress to Certificate IV in Business (BSB40120) or a specialised business qualification (e.g. Certificate IV in Leadership and Management, Certificate IV in Marketing and Communication)
    • Pursue further training in customer service, project support, or digital skills
    • Build experience and confidence for supervisory or team leader roles

  • Course Fees

    From $950.00 full course or $125.00 per unit. (Pay as you go).

  • Enrol Now!

    Go to enrolment form to complete enrolment

    Enrolment Form
BSB30120 Certificate III in Business

BSB40120

Certificate IV In Business

Gain the skills for success as an office supervisor, reception manager, personal assistant, and more. Learn in a simulated business environment and build knowledge that's valued across a range of industries. At BEST Training you will be provided with a supportive and comfortable environment where you will always feel like you are at home.


You can commence any time during the year after approval into the training. This course is a mixed mode delivery class and attendance is required every Tuesday from 3:00pm to 6:00pm for 12 months.

  • What you will learn/Key Skills

    By completing this course, you will develop skills to:

    • Communicate clearly and professionally in business contexts
    • Prepare and manage business documents and reports
    • Plan, prioritise, and manage tasks and small projects
    • Lead and support workplace teams effectively
    • Promote workplace health, safety, and sustainability
    • Apply problem-solving and critical thinking in business operations
    • Use a range of digital technologies and business software
    • Build personal resilience and support wellbeing in the workplace
  • Course Modules / Units of Competency

    Through a mixture of theory and practical course work, learn to:

    • BSBCRT411 Apply critical thinking to work practices
    • BSBCRT412 Articulate, present and debate ideas
    • BSBOPS401 Coordinate business resources 
    • BSBOPS405 Organise business meetings
    • BSBPEF401 Manage personal health and wellbeing
    • BSBPEF402 Develop personal work priorities
    • BSBTEC404 Use digital technologies to collaborate in a work environment
    • BSBTWK401 Build and maintain business relationships
    • BSBWHS411 Implement and monitor WHS policies, procedures and programs
    • BSBWRT411 Write complex documents
    • BSBXCM401 Apply communication strategies in the workplace
    • BSBXTW401 Lead and facilitate a team

  • Specialisations you may be able to choose from

    BSB40120 Certificate IV in Business (Leadership)


    BSB40120 Certificate IV in Business (Administration)


    BSB40120 Certificate IV in Business (Operations)


    BSB40120 Certificate IV in Business (Sustainability)


    BSB40120 Certificate IV in Business (Big Data)


    BSB40120 Certificate IV in Business (Cyber Security)


    BSB40120 Certificate IV in Business (Finance)


    BSB40120 Certificate IV in Business (Records and Information Management)


    BSB40120 Certificate IV in Business (Procurement)

  • Entry Requirements / Prerequisites

    There are no formal entry requirements for this qualification as per the national training package. However, it is recommended that learners have:

    • Completed Year 11 or equivalent
    • Basic English and numeracy skills (ACSF Level 3)
    • Basic computer skills and internet access
    •  Language, Literacy, and Numeracy (LLN) assessment or prior completion of a Certificate III in Business.
  • Delivery Mode

    Flexible delivery – study online at your own pace with support from experienced trainers via Moodle and Zoom.

  • Course Duration

    Estimated  6 - 12 months. Self-paced with trainer guidance available throughout.

  • Assessment Method

    Knowledge quizzes, practical tasks, projects, case studies, and third-party observation (where applicable).

  • Certification Outcome

    Qualification (Certificate IV) – awarded upon successful completion of all requirements.

  • Pathways After This Course

    After completing the Certificate III in Business, you may:

    Progress to the Diploma of Business (BSB50120) or other related qualifications


    • Pursue further training in leadership, project management, marketing, or specialised business fields
    • Advance into team leader, supervisory, or specialist business roles
    • Build skills and experience for future management opportunities
  • Course Fees

    From $1200 full course or $125.00 per unit. (Pay as you go).

  • Enrol Now!

    Go to enrolment form to complete enrolment

    Enrolment Form
BSB40120 Certificate IV in Business

BSB50120

Diploma of Business

Gain advanced skills to manage and lead in today’s business environments with this nationally recognised qualification. Develop capabilities in business operations, project management, risk management, leadership, and strategic planning — ideal for those looking to move into management, business ownership, or senior support roles across a range of industries.

  • Course Content

    • Apply critical thinking to work practices


    • Articulate, present, and debate ideas


    • Coordinate business resources


    • Organise business meetings


    • Manage personal health and wellbeing


    • Develop personal work priorities


    • Use digital technologies to collaborate in a work environment


    • Build and maintain business relationships


    • Implement and monitor WHS policies, procedures, and programs


    • Write complex documents


    • Apply communication strategies in the workplace


    • Lead and facilitate a team


  • Outcomes

    • Use digital technologies to communicate in the workplace and complete business tasks


    • Establish business relationships


    • Draft complex documents and create presentations


    • Communicate with colleagues and seniors


    • Think critically and make decisions in the workplace


    • Exposure to realistic business environments


    • Confidence handling and producing real-life business documents


    • Experience using business technology like Microsoft Teams and Microsoft Office suite

  • Suitability

    • Completed your Higher School


    • Certificate or equivalent level of study or


    • Completed a Certificate III in Business or


    •  Approximately 2 years' relevant work experience in industry


    • Confidence in creating and managing 

    multiple files across the Microsoft Office 

    suite, such as compiling information using 


    • Excel spreadsheets and Word documents


    • Keyboard skills


    • Time management and organisational skills

  • Pathways

    Participants usually continue from this course to study the Diploma in Business. You are able to enroll into Certificate IV in Business and complete the work simultaneously.

  • Price

    NSW Smart and Skilled provides eligible NSW students with subsidised training up to and including Certificate III, as well as government funding for higher-level courses (Certificate IV and above) in targeted priority areas.


    The focus of NSW Smart and Skilled is getting people into the workforce by helping them improve language, literacy and numeracy as well as gain specific job skills. Certificates I, II and III are considered the minimum requirements for getting a job.


    People who meet the NSW Smart and Skilled eligibility conditions are entitled to enrol in a subsidised course up to Certificate III regardless of the level of any previous qualifications held. 


    While NSW Smart and Skilled focuses on entry-level qualifications, subsidised training is also available for some Certificate IV, Diploma or Advanced Diploma level in targeted areas.


    To be eligible for NSW Smart and Skilled funding you must be an Australian citizen, Australian permanent resident, Australian humanitarian visa holder or New Zealand citizen; 15 years old or over; no longer at school and living or working in NSW.

BSB40120

Certificate IV In Business

Want to make an impact in your organisation? The Graduate Certificate in Change Management is designed for practising managers who want to expand their skills to confidently lead change management initiatives. This flexible program encourages you to apply your learnings to real-world challenges and make an impact while you study.

  • Course Content

    • Apply critical thinking to work practices


    • Articulate, present, and debate ideas


    • Coordinate business resources


    • Organise business meetings


    • Manage personal health and wellbeing


    • Develop personal work priorities


    • Use digital technologies to collaborate in a work environment


    • Build and maintain business relationships


    • Implement and monitor WHS policies, procedures, and programs


    • Write complex documents


    • Apply communication strategies in the workplace


    • Lead and facilitate a team


  • Outcomes

    • Use digital technologies to communicate in the workplace and complete business tasks


    • Establish business relationships


    • Draft complex documents and create presentations


    • Communicate with colleagues and seniors


    • Think critically and make decisions in the workplace


    • Exposure to realistic business environments


    • Confidence handling and producing real-life business documents


    • Experience using business technology like Microsoft Teams and Microsoft Office suite

  • Suitability

    • Completed your Higher School


    • Certificate or equivalent level of study or


    • Completed a Certificate III in Business or


    •  Approximately 2 years' relevant work experience in industry


    • Confidence in creating and managing 

    multiple files across the Microsoft Office 

    suite, such as compiling information using 


    • Excel spreadsheets and Word documents


    • Keyboard skills


    • Time management and organisational skills

  • Pathways

    Participants usually continue from this course to study the Diploma in Business. You are able to enroll into Certificate IV in Business and complete the work simultaneously.

  • Funding

    NSW Smart and Skilled provides eligible NSW students with subsidised training up to and including Certificate III, as well as government funding for higher-level courses (Certificate IV and above) in targeted priority areas.


    The focus of NSW Smart and Skilled is getting people into the workforce by helping them improve language, literacy and numeracy as well as gain specific job skills. Certificates I, II and III are considered the minimum requirements for getting a job.


    People who meet the NSW Smart and Skilled eligibility conditions are entitled to enrol in a subsidised course up to Certificate III regardless of the level of any previous qualifications held. 


    While NSW Smart and Skilled focuses on entry-level qualifications, subsidised training is also available for some Certificate IV, Diploma or Advanced Diploma level in targeted areas.


    To be eligible for NSW Smart and Skilled funding you must be an Australian citizen, Australian permanent resident, Australian humanitarian visa holder or New Zealand citizen; 15 years old or over; no longer at school and living or working in NSW.

ICT20120

Certificate II In Applied Digital Technologies

Build essential digital skills for today’s technology-driven workplaces. This entry-level qualification prepares learners to use a range of digital tools, applications, and devices to complete routine tasks safely and efficiently. Ideal for school leavers, job seekers, and those new to using technology at work.

  • Course Content

    • Apply critical thinking skills in a team enviornment


    • Support personal wellbeing in the workplace


    • Participate in sustainable work practice


    • Design and produce business documents 


    • Design and produce spreadsheets 


    • Create electronic presentations


    • Use inclusive work practices


    • Assist with maintaining workplace safety


    • Work in a team


    • Write simple documents


    • Engage in workplace communication


    • Securely manage personally identifiable information and workplace information


    • Organise personal work priorities

  • Outcomes

    Through a mixture of theory and practical course work, learn to:


    • Use popular business software including Microsoft Office suite and Microsoft Team


    • Respond to work health and safety issues


    • Organise your time and work priorities


    • Make suggestions regarding sustainable work practice


    • Think critically, problem solve and communicate in the workplace


    • A nationally accredited qualification at Certificate III level


    • Exposure to realistic workplace documents, policies and procedures


    • Confidence using commonplace workplace software and technology like Microsoft Teams and Microsoft Office suite


    • Workplace communication techniques like active listening and questioning


    • Strong pathways to continue your studies and enhance your career opportunities

  • Suitability

    To want to do this course you should have:


    • Language, Literacy and Numeracy (LLN) at a Year 10 high school level


    • A computer with internet access


    • Pre-existing technology skills to access and navigate the internet and be able to create, open and save electronic file


    • Confidence to work independently


  • Pathways

    Participants usually continue from this course to study the Certificate IV in Business. You are able to enroll into Certificate III in Business and Certificate IV in Business simultaneously.


ICT20120

Certificate II In Applied Digital Technologies

Build essential digital skills for today’s technology-driven workplaces. This entry-level qualification prepares learners to use a range of digital tools, applications, and devices to complete routine tasks safely and efficiently. Ideal for school leavers, job seekers, and those new to using technology at work.

ICT30120

Certificate III In Information Technology

Develop practical IT skills for a broad range of workplaces. This nationally recognised qualification covers key areas such as digital support, cyber safety, hardware setup, software applications, and basic networking. Ideal for those starting a career in IT or looking to upskill in a tech-focused role.

ICT30120

Certificate III In Information Technology

Want to make an impact in your organisation? The Graduate Certificate in Change Management is designed for practising managers who want to expand their skills to confidently lead change management initiatives. This flexible program encourages you to apply your learnings to real-world challenges and make an impact while you study.

  • Course Content

    • Apply critical thinking skills in a team enviornment


    • Support personal wellbeing in the workplace


    • Participate in sustainable work practice


    • Design and produce business documents 


    • Design and produce spreadsheets 


    • Create electronic presentations


    • Use inclusive work practices


    • Assist with maintaining workplace safety


    • Work in a team


    • Write simple documents


    • Engage in workplace communication


    • Securely manage personally identifiable information and workplace information


    • Organise personal work priorities

  • Outcomes

    Through a mixture of theory and practical course work, learn to:


    • Use popular business software including Microsoft Office suite and Microsoft Team


    • Respond to work health and safety issues


    • Organise your time and work priorities


    • Make suggestions regarding sustainable work practice


    • Think critically, problem solve and communicate in the workplace


    • A nationally accredited qualification at Certificate III level


    • Exposure to realistic workplace documents, policies and procedures


    • Confidence using commonplace workplace software and technology like Microsoft Teams and Microsoft Office suite


    • Workplace communication techniques like active listening and questioning


    • Strong pathways to continue your studies and enhance your career opportunities

  • Suitability

    To want to do this course you should have:


    • Language, Literacy and Numeracy (LLN) at a Year 10 high school level


    • A computer with internet access


    • Pre-existing technology skills to access and navigate the internet and be able to create, open and save electronic file


    • Confidence to work independently


  • Pathways

    Participants usually continue from this course to study the Certificate IV in Business. You are able to enroll into Certificate III in Business and Certificate IV in Business simultaneously.


  • Funding

    NSW Smart and Skilled provides eligible NSW students with subsidised training up to and including Certificate III, as well as government funding for higher-level courses (Certificate IV and above) in targeted priority areas.


    The focus of NSW Smart and Skilled is getting people into the workforce by helping them improve language, literacy and numeracy as well as gain specific job skills. Certificates I, II and III are considered the minimum requirements for getting a job.


    People who meet the NSW Smart and Skilled eligibility conditions are entitled to enrol in a subsidised course up to Certificate III regardless of the level of any previous qualifications held. 


    While NSW Smart and Skilled focuses on entry-level qualifications, subsidised training is also available for some Certificate IV, Diploma or Advanced Diploma level in targeted areas.


    To be eligible for NSW Smart and Skilled funding you must be an Australian citizen, Australian permanent resident, Australian humanitarian visa holder or New Zealand citizen; 15 years old or over; no longer at school and living or working in NSW.

Enquiry?

If you have any questions related to our programmes or application procedures, we are here to help you.

CONTACT US

Enquiry?

If you have any questions related to our programmes or application procedures, we are here to help you.

CONTACT US

Vocational

Vocational

BSB20120

Certificate II In Workplace Skills

Build a strong foundation in essential workplace practices. This entry-level qualification develops key skills in communication, teamwork, planning, and using digital technologies, preparing learners for a wide range of job roles or further study. Perfect for school leavers, job seekers, or anyone re-entering the workforce.

  • Course Content

    • Apply critical thinking skills in a team enviornment


    • Support personal wellbeing in the workplace


    • Participate in sustainable work practice


    • Design and produce business documents 


    • Design and produce spreadsheets 


    • Create electronic presentations


    • Use inclusive work practices


    • Assist with maintaining workplace safety


    • Work in a team


    • Write simple documents


    • Engage in workplace communication


    • Securely manage personally identifiable information and workplace information


    • Organise personal work priorities

  • Outcomes

    Through a mixture of theory and practical course work, learn to:


    • Use popular business software including Microsoft Office suite and Microsoft Team


    • Respond to work health and safety issues


    • Organise your time and work priorities


    • Make suggestions regarding sustainable work practice


    • Think critically, problem solve and communicate in the workplace


    • A nationally accredited qualification at Certificate III level


    • Exposure to realistic workplace documents, policies and procedures


    • Confidence using commonplace workplace software and technology like Microsoft Teams and Microsoft Office suite


    • Workplace communication techniques like active listening and questioning


    • Strong pathways to continue your studies and enhance your career opportunities

  • Suitability

    To want to do this course you should have:


    • Language, Literacy and Numeracy (LLN) at a Year 10 high school level


    • A computer with internet access


    • Pre-existing technology skills to access and navigate the internet and be able to create, open and save electronic file


    • Confidence to work independently


  • Pathways

    Participants usually continue from this course to study the Certificate IV in Business. You are able to enroll into Certificate III in Business and Certificate IV in Business simultaneously.


  • Funding

    NSW Smart and Skilled provides eligible NSW students with subsidised training up to and including Certificate III, as well as government funding for higher-level courses (Certificate IV and above) in targeted priority areas.


    The focus of NSW Smart and Skilled is getting people into the workforce by helping them improve language, literacy and numeracy as well as gain specific job skills. Certificates I, II and III are considered the minimum requirements for getting a job.


    People who meet the NSW Smart and Skilled eligibility conditions are entitled to enrol in a subsidised course up to Certificate III regardless of the level of any previous qualifications held. 


    While NSW Smart and Skilled focuses on entry-level qualifications, subsidised training is also available for some Certificate IV, Diploma or Advanced Diploma level in targeted areas.


    To be eligible for NSW Smart and Skilled funding you must be an Australian citizen, Australian permanent resident, Australian humanitarian visa holder or New Zealand citizen; 15 years old or over; no longer at school and living or working in NSW.

BSB20120

Certificate II In Workplace Skills

Want to make an impact in your organisation? The Graduate Certificate in Change Management is designed for practising managers who want to expand their skills to confidently lead change management initiatives. This flexible program encourages you to apply your learnings to real-world challenges and make an impact while you study.

  • Course Content

    • Apply critical thinking skills in a team enviornment


    • Support personal wellbeing in the workplace


    • Participate in sustainable work practice


    • Design and produce business documents 


    • Design and produce spreadsheets 


    • Create electronic presentations


    • Use inclusive work practices


    • Assist with maintaining workplace safety


    • Work in a team


    • Write simple documents


    • Engage in workplace communication


    • Securely manage personally identifiable information and workplace information


    • Organise personal work priorities

  • Outcomes

    Through a mixture of theory and practical course work, learn to:


    • Use popular business software including Microsoft Office suite and Microsoft Team


    • Respond to work health and safety issues


    • Organise your time and work priorities


    • Make suggestions regarding sustainable work practice


    • Think critically, problem solve and communicate in the workplace


    • A nationally accredited qualification at Certificate III level


    • Exposure to realistic workplace documents, policies and procedures


    • Confidence using commonplace workplace software and technology like Microsoft Teams and Microsoft Office suite


    • Workplace communication techniques like active listening and questioning


    • Strong pathways to continue your studies and enhance your career opportunities

  • Suitability

    To want to do this course you should have:


    • Language, Literacy and Numeracy (LLN) at a Year 10 high school level


    • A computer with internet access


    • Pre-existing technology skills to access and navigate the internet and be able to create, open and save electronic file


    • Confidence to work independently


  • Pathways

    Participants usually continue from this course to study the Certificate IV in Business. You are able to enroll into Certificate III in Business and Certificate IV in Business simultaneously.


  • Funding

    NSW Smart and Skilled provides eligible NSW students with subsidised training up to and including Certificate III, as well as government funding for higher-level courses (Certificate IV and above) in targeted priority areas.


    The focus of NSW Smart and Skilled is getting people into the workforce by helping them improve language, literacy and numeracy as well as gain specific job skills. Certificates I, II and III are considered the minimum requirements for getting a job.


    People who meet the NSW Smart and Skilled eligibility conditions are entitled to enrol in a subsidised course up to Certificate III regardless of the level of any previous qualifications held. 


    While NSW Smart and Skilled focuses on entry-level qualifications, subsidised training is also available for some Certificate IV, Diploma or Advanced Diploma level in targeted areas.


    To be eligible for NSW Smart and Skilled funding you must be an Australian citizen, Australian permanent resident, Australian humanitarian visa holder or New Zealand citizen; 15 years old or over; no longer at school and living or working in NSW.

FSK10219

Certificate I In Skills For Vocational Pathways

This course will enable you to gain the skills and confidence to reach your potential for further study or to re-enter the workforce. You will build on your reading and writing skills as well improve on your mathematical abilities as well as your digital and computer skills. At BEST Training you will be provided with a supportive and comfortable environment where you will always feel like you are at home.



You can commence any time during the year after approval into the training. This course is a mixed mode delivery class and attendance is required every Monday and Every Tuesday from 9.30am to 2.30pm for 6 months.

  • Course Content

    • Deliver a service to customers


    • Plan and prepare for work readiness


    • Use digital technology for routine and simple workplace tasks


    • Use digital technology for non-routine workplace tasks


    • Use simple strategies for work-related learning


    • Use strategies to respond to routine workplace problems


    • Use routine strategies for career planning


    • Use routine strategies for work-related learning


    • Use familiar and simple metric measurements for work


    • Calculate with whole numbers and familiar fractions, decimals and percentages for work


    • Estimate, measure and calculate with routine metric measurements for work

  • Outcomes

    • Confidently use technology to complete work tasks


    • Ability to read and interpret workplace documents


    • Skills to communicate effectively within the workplace


    • Enhanced reading, writing, maths and computer skills


    • Pathway into further study or a job

    Have renewed confidence to reach your goals

  • Suitability

    To want to do this course you should have:


    • A goal to improve your reading, writing and maths skills


    • A desire to learn how to use a computer


    • A need to improve your study skills

  • Pathways

    Participants usually continue from this course to study the Certificate II in skills for work and vocational pathways. Usually these courses are delivered together as a package. 

  • Funding

    NSW Smart and Skilled provides eligible NSW students with subsidised training up to and including Certificate III, as well as government funding for higher-level courses (Certificate IV and above) in targeted priority areas.


    The focus of NSW Smart and Skilled is getting people into the workforce by helping them improve language, literacy and numeracy as well as gain specific job skills. Certificates I, II and III are considered the minimum requirements for getting a job.


    People who meet the NSW Smart and Skilled eligibility conditions are entitled to enrol in a subsidised course up to Certificate III regardless of the level of any previous qualifications held. 


    While NSW Smart and Skilled focuses on entry-level qualifications, subsidised training is also available for some Certificate IV, Diploma or Advanced Diploma level in targeted areas.


    To be eligible for NSW Smart and Skilled funding you must be an Australian citizen, Australian permanent resident, Australian humanitarian visa holder or New Zealand citizen; 15 years old or over; no longer at school and living or working in NSW.

FSK10219

Certificate I In Skills For Vocational Pathways

This course will enable you to gain the skills and confidence to reach your potential for further study or to re-enter the workforce. You will build on your reading and writing skills as well improve on your mathematical abilities as well as your digital and computer skills. At BEST Training you will be provided with a supportive and comfortable environment where you will always feel like you are at home.



You can commence any time during the year after approval into the training. This course is a mixed mode delivery class and attendance is required every Monday and Every Tuesday from 9.30am to 2.30pm for 6 months.

  • Course Content

    • Deliver a service to customers


    • Plan and prepare for work readiness


    • Use digital technology for routine and simple workplace tasks


    • Use digital technology for non-routine workplace tasks


    • Use simple strategies for work-related learning


    • Use strategies to respond to routine workplace problems


    • Use routine strategies for career planning


    • Use routine strategies for work-related learning


    • Use familiar and simple metric measurements for work


    • Calculate with whole numbers and familiar fractions, decimals and percentages for work


    • Estimate, measure and calculate with routine metric measurements for work

  • Outcomes

    • Confidently use technology to complete work tasks


    • Ability to read and interpret workplace documents


    • Skills to communicate effectively within the workplace


    • Enhanced reading, writing, maths and computer skills


    • Pathway into further study or a job

    Have renewed confidence to reach your goals

  • Suitability

    To want to do this course you should have:


    • A goal to improve your reading, writing and maths skills


    • A desire to learn how to use a computer


    • A need to improve your study skills

  • Pathways

    Participants usually continue from this course to study the Certificate II in skills for work and vocational pathways. Usually these courses are delivered together as a package. 

  • Funding

    NSW Smart and Skilled provides eligible NSW students with subsidised training up to and including Certificate III, as well as government funding for higher-level courses (Certificate IV and above) in targeted priority areas.


    The focus of NSW Smart and Skilled is getting people into the workforce by helping them improve language, literacy and numeracy as well as gain specific job skills. Certificates I, II and III are considered the minimum requirements for getting a job.


    People who meet the NSW Smart and Skilled eligibility conditions are entitled to enrol in a subsidised course up to Certificate III regardless of the level of any previous qualifications held. 


    While NSW Smart and Skilled focuses on entry-level qualifications, subsidised training is also available for some Certificate IV, Diploma or Advanced Diploma level in targeted areas.


    To be eligible for NSW Smart and Skilled funding you must be an Australian citizen, Australian permanent resident, Australian humanitarian visa holder or New Zealand citizen; 15 years old or over; no longer at school and living or working in NSW.

FSK20119

Certificate II In Skills For Work & Vocational Pathways

Prepare for employment or further study with this supportive, foundation-level course. Designed to build confidence, language, literacy, numeracy, and digital skills, this qualification helps learners take the next step in their career or training journey. Ideal for early school leavers, job seekers, or those needing extra support before entering a vocational pathway.

  • Course Content

    • Apply critical thinking skills in a team enviornment


    • Support personal wellbeing in the workplace


    • Participate in sustainable work practice


    • Design and produce business documents 


    • Design and produce spreadsheets 


    • Create electronic presentations


    • Use inclusive work practices


    • Assist with maintaining workplace safety


    • Work in a team


    • Write simple documents


    • Engage in workplace communication


    • Securely manage personally identifiable information and workplace information


    • Organise personal work priorities

  • Outcomes

    Through a mixture of theory and practical course work, learn to:


    • Use popular business software including Microsoft Office suite and Microsoft Team


    • Respond to work health and safety issues


    • Organise your time and work priorities


    • Make suggestions regarding sustainable work practice


    • Think critically, problem solve and communicate in the workplace


    • A nationally accredited qualification at Certificate III level


    • Exposure to realistic workplace documents, policies and procedures


    • Confidence using commonplace workplace software and technology like Microsoft Teams and Microsoft Office suite


    • Workplace communication techniques like active listening and questioning


    • Strong pathways to continue your studies and enhance your career opportunities

  • Suitability

    To want to do this course you should have:


    • Language, Literacy and Numeracy (LLN) at a Year 10 high school level


    • A computer with internet access


    • Pre-existing technology skills to access and navigate the internet and be able to create, open and save electronic file


    • Confidence to work independently


  • Pathways

    Participants usually continue from this course to study the Certificate IV in Business. You are able to enroll into Certificate III in Business and Certificate IV in Business simultaneously.


  • Funding

    NSW Smart and Skilled provides eligible NSW students with subsidised training up to and including Certificate III, as well as government funding for higher-level courses (Certificate IV and above) in targeted priority areas.


    The focus of NSW Smart and Skilled is getting people into the workforce by helping them improve language, literacy and numeracy as well as gain specific job skills. Certificates I, II and III are considered the minimum requirements for getting a job.


    People who meet the NSW Smart and Skilled eligibility conditions are entitled to enrol in a subsidised course up to Certificate III regardless of the level of any previous qualifications held. 


    While NSW Smart and Skilled focuses on entry-level qualifications, subsidised training is also available for some Certificate IV, Diploma or Advanced Diploma level in targeted areas.


    To be eligible for NSW Smart and Skilled funding you must be an Australian citizen, Australian permanent resident, Australian humanitarian visa holder or New Zealand citizen; 15 years old or over; no longer at school and living or working in NSW.

FSK20119

Certificate II In Skills For Work & Vocational Pathways

Want to make an impact in your organisation? The Graduate Certificate in Change Management is designed for practising managers who want to expand their skills to confidently lead change management initiatives. This flexible program encourages you to apply your learnings to real-world challenges and make an impact while you study.

  • Course Content

    • Apply critical thinking skills in a team enviornment


    • Support personal wellbeing in the workplace


    • Participate in sustainable work practice


    • Design and produce business documents 


    • Design and produce spreadsheets 


    • Create electronic presentations


    • Use inclusive work practices


    • Assist with maintaining workplace safety


    • Work in a team


    • Write simple documents


    • Engage in workplace communication


    • Securely manage personally identifiable information and workplace information


    • Organise personal work priorities

  • Outcomes

    Through a mixture of theory and practical course work, learn to:


    • Use popular business software including Microsoft Office suite and Microsoft Team


    • Respond to work health and safety issues


    • Organise your time and work priorities


    • Make suggestions regarding sustainable work practice


    • Think critically, problem solve and communicate in the workplace


    • A nationally accredited qualification at Certificate III level


    • Exposure to realistic workplace documents, policies and procedures


    • Confidence using commonplace workplace software and technology like Microsoft Teams and Microsoft Office suite


    • Workplace communication techniques like active listening and questioning


    • Strong pathways to continue your studies and enhance your career opportunities

  • Suitability

    To want to do this course you should have:


    • Language, Literacy and Numeracy (LLN) at a Year 10 high school level


    • A computer with internet access


    • Pre-existing technology skills to access and navigate the internet and be able to create, open and save electronic file


    • Confidence to work independently


  • Pathways

    Participants usually continue from this course to study the Certificate IV in Business. You are able to enroll into Certificate III in Business and Certificate IV in Business simultaneously.


  • Funding

    NSW Smart and Skilled provides eligible NSW students with subsidised training up to and including Certificate III, as well as government funding for higher-level courses (Certificate IV and above) in targeted priority areas.


    The focus of NSW Smart and Skilled is getting people into the workforce by helping them improve language, literacy and numeracy as well as gain specific job skills. Certificates I, II and III are considered the minimum requirements for getting a job.


    People who meet the NSW Smart and Skilled eligibility conditions are entitled to enrol in a subsidised course up to Certificate III regardless of the level of any previous qualifications held. 


    While NSW Smart and Skilled focuses on entry-level qualifications, subsidised training is also available for some Certificate IV, Diploma or Advanced Diploma level in targeted areas.


    To be eligible for NSW Smart and Skilled funding you must be an Australian citizen, Australian permanent resident, Australian humanitarian visa holder or New Zealand citizen; 15 years old or over; no longer at school and living or working in NSW.

CHC30121

Certificate III In Early Childhood Education & Care

Begin a rewarding career working with children by gaining the skills and knowledge to support their development, health, and wellbeing. This nationally recognised qualification equips you to create safe, inclusive, and engaging learning environments for young children. With a blend of theory and practical placement, you'll graduate ready to work in early learning centres, preschools, or family day care settings, or to pursue further study in the sector.

  • Course Content

    • Apply critical thinking skills in a team enviornment


    • Support personal wellbeing in the workplace


    • Participate in sustainable work practice


    • Design and produce business documents 


    • Design and produce spreadsheets 


    • Create electronic presentations


    • Use inclusive work practices


    • Assist with maintaining workplace safety


    • Work in a team


    • Write simple documents


    • Engage in workplace communication


    • Securely manage personally identifiable information and workplace information


    • Organise personal work priorities

  • Outcomes

    Through a mixture of theory and practical course work, learn to:


    • Use popular business software including Microsoft Office suite and Microsoft Team


    • Respond to work health and safety issues


    • Organise your time and work priorities


    • Make suggestions regarding sustainable work practice


    • Think critically, problem solve and communicate in the workplace


    • A nationally accredited qualification at Certificate III level


    • Exposure to realistic workplace documents, policies and procedures


    • Confidence using commonplace workplace software and technology like Microsoft Teams and Microsoft Office suite


    • Workplace communication techniques like active listening and questioning


    • Strong pathways to continue your studies and enhance your career opportunities

  • Suitability

    To want to do this course you should have:


    • Language, Literacy and Numeracy (LLN) at a Year 10 high school level


    • A computer with internet access


    • Pre-existing technology skills to access and navigate the internet and be able to create, open and save electronic file


    • Confidence to work independently


  • Pathways

    Participants usually continue from this course to study the Certificate IV in Business. You are able to enroll into Certificate III in Business and Certificate IV in Business simultaneously.


  • Funding

    NSW Smart and Skilled provides eligible NSW students with subsidised training up to and including Certificate III, as well as government funding for higher-level courses (Certificate IV and above) in targeted priority areas.


    The focus of NSW Smart and Skilled is getting people into the workforce by helping them improve language, literacy and numeracy as well as gain specific job skills. Certificates I, II and III are considered the minimum requirements for getting a job.


    People who meet the NSW Smart and Skilled eligibility conditions are entitled to enrol in a subsidised course up to Certificate III regardless of the level of any previous qualifications held. 


    While NSW Smart and Skilled focuses on entry-level qualifications, subsidised training is also available for some Certificate IV, Diploma or Advanced Diploma level in targeted areas.


    To be eligible for NSW Smart and Skilled funding you must be an Australian citizen, Australian permanent resident, Australian humanitarian visa holder or New Zealand citizen; 15 years old or over; no longer at school and living or working in NSW.

CHC30121

Certificate III In Early Childhood Education & Care

Begin a rewarding career working with children by gaining the skills and knowledge to support their development, health, and wellbeing. This nationally recognised qualification equips you to create safe, inclusive, and engaging learning environments for young children. With a blend of theory and practical placement, you'll graduate ready to work in early learning centres, preschools, or family day care settings, or to pursue further study in the sector.

  • Course Content

    • Apply critical thinking skills in a team enviornment


    • Support personal wellbeing in the workplace


    • Participate in sustainable work practice


    • Design and produce business documents 


    • Design and produce spreadsheets 


    • Create electronic presentations


    • Use inclusive work practices


    • Assist with maintaining workplace safety


    • Work in a team


    • Write simple documents


    • Engage in workplace communication


    • Securely manage personally identifiable information and workplace information


    • Organise personal work priorities

  • Outcomes

    Through a mixture of theory and practical course work, learn to:


    • Use popular business software including Microsoft Office suite and Microsoft Team


    • Respond to work health and safety issues


    • Organise your time and work priorities


    • Make suggestions regarding sustainable work practice


    • Think critically, problem solve and communicate in the workplace


    • A nationally accredited qualification at Certificate III level


    • Exposure to realistic workplace documents, policies and procedures


    • Confidence using commonplace workplace software and technology like Microsoft Teams and Microsoft Office suite


    • Workplace communication techniques like active listening and questioning


    • Strong pathways to continue your studies and enhance your career opportunities

  • Suitability

    To want to do this course you should have:


    • Language, Literacy and Numeracy (LLN) at a Year 10 high school level


    • A computer with internet access


    • Pre-existing technology skills to access and navigate the internet and be able to create, open and save electronic file


    • Confidence to work independently


  • Pathways

    Participants usually continue from this course to study the Certificate IV in Business. You are able to enroll into Certificate III in Business and Certificate IV in Business simultaneously.


  • Funding

    NSW Smart and Skilled provides eligible NSW students with subsidised training up to and including Certificate III, as well as government funding for higher-level courses (Certificate IV and above) in targeted priority areas.


    The focus of NSW Smart and Skilled is getting people into the workforce by helping them improve language, literacy and numeracy as well as gain specific job skills. Certificates I, II and III are considered the minimum requirements for getting a job.


    People who meet the NSW Smart and Skilled eligibility conditions are entitled to enrol in a subsidised course up to Certificate III regardless of the level of any previous qualifications held. 


    While NSW Smart and Skilled focuses on entry-level qualifications, subsidised training is also available for some Certificate IV, Diploma or Advanced Diploma level in targeted areas.


    To be eligible for NSW Smart and Skilled funding you must be an Australian citizen, Australian permanent resident, Australian humanitarian visa holder or New Zealand citizen; 15 years old or over; no longer at school and living or working in NSW.

Important Things To Know

A diplomas are highly regarded by students and employers in the two industries. Our course structure delivers on quality training and assessment, that meets the education needs of both students and the community. With a diploma from, Bankstown Education and Skills Training, you can be confident of the skills you have obtained through our teaching. 

OUR DIPLOMAS

Important Things To Know

A diplomas are highly regarded by students and employers in the two industries. Our course structure delivers on quality training and assessment, that meets the education needs of both students and the community. With a diploma from, Bankstown Education and Skills Training, you can be confident of the skills you have obtained through our teaching. 

OUR DIPLOMAS

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Discover More

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Want To Learn More?

Contact Us

Contact Us

Student

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Protection Policy

Unique Student

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Fees &

Refund Policy

Contact info

02 9791 0015

info@bankstowneducation.com.au

8 Fetherstone Street, Bankstown, NSW 2200

Keep up to date with all the latest short courses - online events and more

Contact info

02 9791 0015

info@bankstowneducation.com.au

8 Fetherstone Street, Bankstown, NSW 2200

Keep up to date with all the latest short courses - online events and more

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