Through a mixture of theory and practical course work, learn to:

• Apply communication skills
• Work alongside colleagues and managers
• Plan and apply time management
• Employ sustainable work practices
• Contribute to the health and safety of self and others
• Work with technology
• Practical learning via an online virtual enterprise environment
• Practise using real workplace documents and scenarios
• Transferable skills that can be used in any industry
• A strong pathway to further study and career opportunities

To want to do this course you should have:

• Foundational experience in using computers and the internet
• A desire to work in a business services support role
• An interest in working with others

Participants usually continue from this course to study the Certificate III in Business. 

NSW Smart and Skilled provides eligible NSW students with subsidised training up to and including Certificate III, as well as government funding for higher-level courses (Certificate IV and above) in targeted priority areas.

The focus of NSW Smart and Skilled is getting people into the workforce by helping them improve language, literacy and numeracy as well as gain specific job skills. Certificates I, II and III are considered the minimum requirements for getting a job.

People who meet the NSW Smart and Skilled eligibility conditions are entitled to enrol in a subsidised course up to Certificate III regardless of the level of any previous qualifications held. 

While NSW Smart and Skilled focuses on entry-level qualifications, subsidised training is also available for some Certificate IV, Diploma or Advanced Diploma level in targeted areas.

To be eligible for NSW Smart and Skilled funding you must be an Australian citizen, Australian permanent resident, Australian humanitarian visa holder or New Zealand citizen; 15 years old or over; no longer at school and living or working in NSW.

Through a mixture of theory and practical course work, learn to:

• Use digital technologies to communicate in the workplace and complete business tasks
• Establish business relationships
• Draft complex documents and create presentations
• Communicate with colleagues and seniors
• Think critically and make decisions in the workplace
• Exposure to realistic business environments
• Confidence handling and producing real-life business documents
• Experience using business technology like Microsoft Teams and Microsoft Office suite

To want to do this course you should have:

• Completed a Certificate III in Business (can complete simultaneously)
• Confidence in creating and managing multiple files across the Microsoft Office suite, such as compiling information using Excel spreadsheets and Word documents
• Keyboard skills
• Time management and organisational skills

Participants usually continue from this course to study the Diploma in Business. You are able to enroll into Certificate IV in Business and complete the work simultaneously.

NSW Smart and Skilled provides eligible NSW students with subsidised training up to and including Certificate III, as well as government funding for higher-level courses (Certificate IV and above) in targeted priority areas.

The focus of NSW Smart and Skilled is getting people into the workforce by helping them improve language, literacy and numeracy as well as gain specific job skills. Certificates I, II and III are considered the minimum requirements for getting a job.

People who meet the NSW Smart and Skilled eligibility conditions are entitled to enrol in a subsidised course up to Certificate III regardless of the level of any previous qualifications held. 

While NSW Smart and Skilled focuses on entry-level qualifications, subsidised training is also available for some Certificate IV, Diploma or Advanced Diploma level in targeted areas.

To be eligible for NSW Smart and Skilled funding you must be an Australian citizen, Australian permanent resident, Australian humanitarian visa holder or New Zealand citizen; 15 years old or over; no longer at school and living or working in NSW.

Through a mixture of theory and practical course work, learn to:

• Use digital technologies to communicate in the workplace and complete business tasks
• Establish business relationships
• Draft complex documents and create presentations
• Communicate with colleagues and seniors
• Think critically and make decisions in the workplace
• Exposure to realistic business environments
• Confidence handling and producing real-life business documents
• Experience using business technology like Microsoft Teams and Microsoft Office suite

To want to do this course you should have:

• Completed a Certificate III in Business or (can complete simultaneously)
• Confidence in creating and managing multiple files across the Microsoft Office suite, such as compiling information using Excel spreadsheets and Word documents
• Keyboard skills
• Time management and organisational skills

Participants usually continue from this course to study the Diploma in Business. You are able to enroll into Certificate IV in Business and complete the work simultaneously.

NSW Smart and Skilled provides eligible NSW students with subsidised training up to and including Certificate III, as well as government funding for higher-level courses (Certificate IV and above) in targeted priority areas.

The focus of NSW Smart and Skilled is getting people into the workforce by helping them improve language, literacy and numeracy as well as gain specific job skills. Certificates I, II and III are considered the minimum requirements for getting a job.

People who meet the NSW Smart and Skilled eligibility conditions are entitled to enrol in a subsidised course up to Certificate III regardless of the level of any previous qualifications held. 

While NSW Smart and Skilled focuses on entry-level qualifications, subsidised training is also available for some Certificate IV, Diploma or Advanced Diploma level in targeted areas.

To be eligible for NSW Smart and Skilled funding you must be an Australian citizen, Australian permanent resident, Australian humanitarian visa holder or New Zealand citizen; 15 years old or over; no longer at school and living or working in NSW.